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At Global Footcare, we aim to get your order to you as soon as possible, which is why we use express shipping on all orders. Any order made before 2pm will be shipped out the same business day. Any order made after 2pm will usually be shipped the following business day. Business days refer to Monday-Friday with the exception of major Australian or Queensland public holidays.NOTE: Any aerosol items may take an extra 1 - 2 business days to be delivered, as aersols cannot be shipped by air, and will need to be delivered by road.
QueenslandMetro: 1 Business DayRural: Up to 5 Business Days.
InterstateMetro: Up to 3 Business DayRural: Approximately 10 Business Days.You will be emailed a tracking number and the courier used when your order is shipped from our warehouse.
For more information on your estimated delivery time: Visit the AusPost Delivery Calculator or StarTrack Delivery Calculator.NOTE: Shipping time does not include processing time (typically 24-48 hours). All orders ship from COOMERA QLD 4209
You may return an item within 30 days of purchase as long as the item is in original condition with original packaging.
Please follow these steps:
* If you do not use the provided shipping label and designated shipping method, Global Footcare is not able to refund shipping charges.For eligibility, please visit the Pricing tab.
We are confident you'll love our products, so much so that we have given you 30 days to try out your new items! If you don't find your pruchase suitable, you may return the product within 30 days for a full refund less shipping costs. A 30 Day Satisfaction Guarantee is only available for the following brands:VIONICORTHAHEELOS1st
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We offer a flat rate shipping price of $4.95 nationwide!
If you are looking to return an item, you will need to contact the customer service team for more information. Returns are FREE for orders over $99. Be sure to package the goods securely. We recommend using a reigistered courier, if you do not, there is no guarantee your order will make its way back to us. For more information, please click the returns tab. Threds items cannot be returned, unless gifted to you, due to the consumable nature of the product. If this is the case, please contact customer service to organise a store credit.